Troubleshoot

• Mains plug is not plugged in or is loose >>> Insert mains plug
• Fuse has blown or is defective >>> Check fuse, replace if necessary
• Socket is defective >>> Mains malfunctions are to be corrected by an electrician

• Temperature is set too cold or the appliance runs at max setting >>> Turn the temperature regulator to a warmer setting temporarily.

• Temperature is not properly adjusted >>> Please look in the initial temperature setting selection.
• Door was open for an extended period >>> Open the door only as long as necessary.
• A large quantity of warm food was placed in the appliance within the last 24 hours >>> Turn the temperature regulation to a colder setting temporarily.
• The appliance is near a heat source >>> Please look in the installation location section.

• Door seal is not air-tight >>> Carefully warm the leaking sections of the door seal with a hair dryer (on a cool setting). At the same time, shape the warmed door seal by hand such that it sits correctly.

An ice build up around the drain hole normally indicates a blockage in the drain hole of the pipe leading away from it.

Clearing the drain hole

• To clear the drain hole first melt away any built up ice using either hot water or carefully with a hair dryer set to medium (do not to melt the liner).
• Then poke a drinking straw down the hole moving it back and forth as you go. This action should be enough to clear any blockages and allow the defrost water to run away.

• The appliance is touching the wall or other objects >>> Move the appliance slightly.
• A component, e.g. a pipe, on the rear of the appliance is touching another part of the appliance or the wall >>> If necessary, carefully bend the component out of the way.
• If the noise can be heard coming from the rear of the product and is associated with the compressor failing to start up due to an internal fault >>> Contact Glen Dimplex